Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. 5 star recommendation! In contrast, Tradesy does not offer as many tools for sellers. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. This is to enable you to attract customers. To find more information about reviews and trust on Sitejabber.com please visit. We want to do anything we can to make each experience worthy of your best possible rating! The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. The product is outstanding but it took longer to get it than I expected. Everything worked out perfectly! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you accept the offer, the buyer has 24 hours to complete their order. Yep. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. Is there any way to get feedback of a particular seller on tradesy like they do on ebay? And I have to spend hours searching hoping to find the very few items that aren't because I keep getting messages to use my credit before it's too late. You'll find more information on how to return an item to a Professional Seller just here. They have stolen money that is mine. It shouldn't take more than a week for the seller to ship out the item. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. No explanation why, nor when I can expect my property back. The site is most especially patronized by women looking to shop for designer wears. Friendly, professional and exceptional range of unique items at relatively reasonable prices. Heres a Review on Tradesy. Items made of fur or breakable materials such as glass, ceramic, etc. . And that Tradesy won't be on my side. Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. Isa. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! Im likewhat? I keep getting credit for returning things but there is nothing I can use the credit for because its all fake! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. The high costs and slow pay earned Tradesy a substandard Husl$score. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Simple methods of shipping and return shipping. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Tradesy enables you to save. This is a warning to sellers. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. It should be displayed hung or on a mannequin. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. I have called and emailed several times regarding an item that came to me broken and fake! We want to do anything we can to make each experience worthy of your best possible rating! Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell. One seller was screwed out of 2,500 and never received her property back. It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. You can also go with the option of transferring them to your debit card, PayPal, or bank account. Hi Gene,We recently reviewed your feedback and wanted to follow up with you. thanks. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For more information, you'll find Vestiaire Collective's return policy for individual sellers here. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. So if the wedding dress doesnt fit, for example, the buyer is out of luck. I sold a $1500 Herve Leger dress which I had only worn once. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Your Bag is Empty, Start Shopping! This is a very functional and stylish purse that I enjoy having! to air the bag outside Looking for a nice leather purse. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. However, if you are a professional seller, buyers will have 14 days to return your items. and now im not sure what to do or how to return that fake purse. How can i change the photo in my listing. Don't put your stuff on this site. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. As a seller, our ultimate goal is to increase our sales in the fastest way possible. And is clean and gently used. Smaller size different color! I ordered a size 18 in gray, received a small in taupe. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. Do they really expect me to send them ALL the video footage and photos I took of the item?? To User Friendly easier navigating your website.. While I know it's frustrating, fighting with them about it is a waste of time. Or, if, No college? I'm so pleased with it and it's exactly as described! Now it is Vestaire and nobody will help me. Is Tradesy The Best Place To Sell Clothes? It came beautifully packaged. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Uncategorized ; June 21, 2022 tradesy return policy for sellers . It was overall a great experience! Don't put your stuff on this site. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Thank you! tradesy return policy for sellers. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. Just wanted to be sure the correct final amount was charged to MasterCard. All while saving up to 90% off retail. While other sites charge a 2.00 fee for instant payout or free for bank transfer. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. Tradesy are infamous for holding your money! On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Thank you A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Exactly as described and definitely authentic. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Talk about what services you provide. Many online sales platforms have problems attracting customers to their sites. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. The item cant be unbranded, and we may not accept the brand. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. Verification can help ensure real people write reviews about real companies. There was a hundred dollar coupon, and the bag was described as gently used. I have made good money with zero returns. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. I am very happy with my LV Nice BB. Prom season is here, and you deserve to look and feel amazing for your big party! In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. sounds worse than ebay! Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. I return the bag to Tradesy for authentication and received a refund. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. An easy-to-use and user-friendly mobile app and online platform. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. It was the worst experience of customer service they've had. Items in better condition than described. New Arrivals THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. I will definitely recommend Tradesey to those looking to purchase a quality designer product. Every thing I have bought from this site is FAKE! Banking services provided by Piermont Bank, Member FDIC. Gain trust and grow your business with customer reviews. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. This figure means eBay is much larger than Tradesy in terms of the overall market and audience size. These earrings are 100% fake and look awful. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . You will see your earnings have already had the selling fee and payment processing fee deducted. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. It offers free unlimited listing. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! If the item is found to be a replica you will be refunded in full. Collectables like Pokemon cards, coins, and antiques. Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. Apparently they resell the items on another site. do you really have customer service people who speak with customers bc i never had that experience. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Like Tradesy, people buy and sell clothing and accessories on eBay. tradesy return policy for sellers. Horrible experience. !I do not recommend this site for sellers !! H! Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. use a hair dryer It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I sold a purse for $1050, my take home was $778.24. the one shown is incorrect. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. That said, it offers some incredible services that you cannot get on Poshmark or eBay (which typically charges half as much in commissions), such as prepaid shipping. I had to call multiple times asking wheres my money! never again. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. This is often due to the lack of incentives to offer customers. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Unfortunately their too small so well yet again soon but the seller was very kind. In addition, the company handles all the processes involved in shipping on your behalf for free! PleaSe do not trust their promise of selling AUTHENTIC items ! Although this did not work out with the seller, the platform backed me up. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! Enables you to set prices for items based on your preference. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. They take your money and don't give it to you. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. Tradesy will now return most items to sellers (they would previously resell themselves). I Love shopping on Tradesy. I Love shopping on Tradesy. not a big savings but something. However, where it is probably a good place to buy, the sites high commission structure makes it a costly choice for sellers. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. i kept getting emails from camille who ignored every question i asked, which only upset me more. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. 19.8% commission is higher compared to competitors, and it increases quite too often. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. The platform charges $7.50 for every sold item that is less than $50. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. On eBay, you are limited to 250 free listings. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. Came upon the site by accident - searching for a gift no longer available for purchase in the store. the bag is MOLDY! See more here. 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Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. I have yet to find any evidence of wear on the bag-it is impeccable. Please dont sell high end items in Tradesy most likely get back a fake or used item. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. I get an email from Tradesy saying they are requesting the buyer to send the item to them for inspection before sending back to me. I think it your database could be updated. This is a great space to write long text about your company and your services. Can You Pay Off a credit card with another Credit card? When you purchase fake brand products from Tradesy, youll get reimbursed in full. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. Keep in mind that: For more info on listing guidelines see here. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. Buyers who are doubtful about the quality and authenticity of the luxury items they purchased can have them sent to Tradesy HQ for authentication assessment. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. I just recently began listing and making sales on Tradesy again because I am cross-listing from Poshmark. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. eBay is one of the founders of resale marketplaces; it was launched in 1995. Tradesy Return Policy for Sellers. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. That means you buyers can return the sold item if it doesnt match their specifications. Want to give someone something unique this holiday season? It offers free shipping for all products except wedding gifts. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. If a Tradesy seller spots an inauthentic listing or is dubious about the authenticity of the listing, you can report it on the site. To us, your feedback is everything, wed love to hear from you. Listing Fees on eBay, Poshmark, and Tradesy, Poshmark Review: Is It Worth It to Buy and Sell Used, How To Sell Clothes Online For Money (2022 Guide). I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Thanks! Why on earth would I seel a MOLDY bag to anyone??? I want to purchase a michele watch head and i am hesitant after reading reviews. The seller was Brandville so beware! You can see more about making an offer and settings here, and how to handle a counter offer here. My 2nd purchase on Tradesy and just as good as the first. The person who started the class usit actin has proof of same. You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. Here's what happens next, Welcome Tradesy Buyers! I have removed all my items from this shady scam company. They have stolen money that is mine. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Even after ordering the wrong color (user error) within moments we were assured it was no problem. I was very suspicious of Tradesy at first, because it essentially seems to be Poshmark for designer goods. Selling on Tradesy is quite easy; all you have to do is list the item on their website. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. Why/how this company is still in business is beyond me. Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w In the rare case that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. i'd like to see if others have had problems this particular seller. We only have so many days to confirm that we will have the item will ship in a timely manner. Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. Hi There,We recently received your feedback and wanted to follow up with you! While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. then saysit will take a while for the smell to go away the response that consumers are reading from the customer service rep is very typicalthey say the same thing to everyoneand nothing of a resolution transpires. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Your item will now ship with Vestiaire's prepaid label.