They are professional. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. How to Market Your Business with Webinars. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. They have been servicing our house for 20+ years. Please potential customer of Petro do not use this company. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. BBB is here to help. How could it be ok before and then not after. However, oil kept leaking from the boiler since his "repair" 3 months ago. I ordered oil on January 25th 2022 100 gallons for $325. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. 7 Where are the petrol stations owned by Shell? BEWARE. And that's the Petro promise. Stewart is an expert at this and he has an amazing amount of knowledge. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Oil & Propane Delivery, Heating, Cooling, Plumbing, This company want to charge for everything. I was told what the payment would be based on what I had used in oil the previous year. Petro is the best. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. A's across the board. They need to have a more competitive price. I emailed to the email address appeared on the new customer solicitation letter. So if Vincent shows up just know everything will be okay. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. TERRIBLE!!! BBB Business Profiles may not be reproduced for sales or promotional purposes. They installed a new boiler or furnace for oil. Rude representatives refused to provide supervisors' contact info. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. $60K-$65K Per Year (Employer est.) Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. This is a multi-location business. Petro served my tenant. I am an unhappy customer and I know I have choices and using this company is my worst choice. We have a business with several properties. Couldn't ask for more. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. He was very professional and was able to asset the situation and solve it quick. Minimum 15 minutes delayed. Find your local office: See what services and offers are available in your area. I will never call them ever again. Call 888.735.5651 to join our family and learn more about services. They are definitely over priced even when you're locked into a contract with them. Robinson Pump Service Ltd. joined the Petroservice family. Unacceptable. heating & air conditioning/hvac, heating oil companies. I am very happy I chose Petro Home Services. Our experts make it their mission to understand your home and the people in it. Petro Service Limited is pleased to welcome K.W. Find your local office: See what services and offers are available in your area. But they had done very good work up to that point so i just paid them. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. In these early days, we were a team of four employees learning the ropes and building expertise. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Need to find a different location? They called at 2:30, said they had one stop before me and would be here around 3:30. Find your local office: See what services and offers are available in your area. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! FAQ. Was told the tech would be out to today. That's peace of mind. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. DON'T USE Petro. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year BBB Business Profiles generally cover a three-year reporting period. Fantastic! Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Whatever it was, they fixed it. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. I have a gas burner service contract with petro and have several repairs done through the years. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Although I signed with them in November I had my first delivery 1-11-22. Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. Not only was he courteous and very knowledgeable about the problem, but he was also able to History. Yes, Petro Home Services offers warranties. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. It went well. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. I called Petro first after compiling a list of A-rated CAC vendors from Angie's List. Copyright 2000 - 2023 Star Group, L.P. | The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. All backed by around-the-clock PERIOD. Business Profile Petro Home Services Fuel Oil Multi Location Business Find locations Contact Information 650 Knowles Ave Southampton, PA 18966-4102 Get Directions Visit Website (800) 645-4328. Petro Home Services. Put $0 down on the latest energy-efficient systems. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. indoor air quality, and more to improve your lifestyle. For example, in February, the cost was $3.20, and in October, it was only $2.90. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. He is also pleasant, helpful and willing to answer questions. 6 Who are the largest shareholders of Petro Canada? Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. Fixed everything, explained how to use system. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. Recently had a small oil leak and Vincent came out right away. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . Called for service at 7:30 Monday morning. It was an electrical connection that was causing my lack of heat. Stay away from Petro. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Unbelievably professional and courteous business all around. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. They arrived on time and performed great. Save the money with fuel and hire technician for service when needed. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? On March 23, 2009, Suncor Energy announced its intent to acquire Petro-Canada, which would form a company with a combined market capitalization of C$43.3 billion. When autocomplete results are available use up and down arrows to review and enter to select. (800) 645-4328 Want a quote from this business? Who are the largest shareholders of Petro Canada? Put $0 down on the latest energy-efficient systems. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". If you continue to use this site we will assume that you are happy with it. That's peace of mind. Unsubscribe easily. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business We offer everything from equipment installation, to repairs and replacements. . I have fairly new furnace. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . Home heating oil and propane services. I had to call every time to get it. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. What are the three principles of cultural humility? Why does my dog like to lay on my side of the bed? Petro also owns Meenan, Champion and Griffith. Home heating oil equipment and services to help you save. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Our content is intended to be used for general information purposes only. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . 1.0. I called 800-645-4328 but not working number. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. First, you have the variable plan which fluctuates with market conditions and offers no price protection. They don't cover items that are expensive and break. Boiler serviced Corroded pipe repaired etc. Their delivery was on time. I had a few red flags but since I was locked in I became stuck with them. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. David Westin speaks with top names in finance about the week's biggest issues on Wall Street. I am very confused given I was put on a payment plan that was meant to cover a year. Air conditioning services and equipment to keep you cool. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. October 19, 2004. Petroleum Services Ltd. joined the Petroservice team in August 2019. They were competitive in cost and did an excellent job. Copyright 2022 Consumers Unified LLC. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. I need to replace my existing CAC with a new system once we begin renovation of my house later in 2017. Their parent company, Petro is rated an F on the BBB. Service call was under contract so no charge for the call. expression. Petro staff is always courteous, professional and does the job right the first time. Will never do business with them again. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. You wait up to an hour to talk to anyone on the phone. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Deliveries are automatic and we never run out of fuel. Had our heat back in no time. Petro Home Services. Be the first one to find this review helpful. Called later to let me know they were not coming. Who is the CEO of Petro home services? There are many local companies out there does that. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Thats criminal, Putin or no Putin. When autocomplete results are available use up and down arrows to review and enter to select. Petroleum Services Ltd. joined the Petroservice team in August 2019. A discussion about the tax policy because it was a permanent fixture not a repair. They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. Who is the owner of the PetroChina gas pipeline? Data Provided by Refinitiv. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I left them in December and went with another energy group. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. Enjoy reading our tips and recommendations. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. K.W. round. In November 2017, J.A. Put $0 down on the latest energy-efficient systems. Would be there on Tuesday, cancelled again. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. Toll Free: 1-800-667-TANK (8265) | sales@petroservice.com | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. See BBB rating, reviews, complaints, request a quote & more. Worst company if you need customer service. Jeff Woosnam Put $0 down on the latest energy-efficient systems. heating & air conditioning/hvac, plumbing, heating oil companies. I am told someone will have to call me to do this. International Association of Better Business Bureaus. All Rights Reserved. Our in-house factory trained technicians provide support 24 hours a day, every day. Unsubscribe easily. This business is in an industry that may require professional licensing, bonding or registration. How do I know I can trust these reviews about Petro? Category heating & air conditioning/hvac, heating . *Some services may not be available in all areas. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. I have not heard from him yet. I have no hesitation using them again. Yes, Petro Home Services offers emergency services. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money.

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