Andrea Romano. May 6, 2021. Dollywood Reservations during COVID. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) We love to go to DW in October! Pets are not permitted. perform the rentals of ECVs, Wheelchairs, Strollers, and Lockers to include all sales functions, rental agreements, refunds, and exchanges . Explosives of any kind, including fireworks and water grenades (whether metal or plastic). Dollywood Theme Park. Airbnb . Please seeDollywood's accessibility pageorDollywood's Splash Country accessibility pagefor more information. To link a pass: Select the "+Add Pass" option. and last updated 3:27 PM, Jul 14, 2020. These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . while the rest of the group rides the attraction. (except for special events as designated by the Property). For owners who really want to pamper their pooch, four cottages are available, or smaller kennels are available. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! This length of time in line with no one being reminded to wear a mask was not acceptable. Our family went to Dollywood the first weekend in October for their Harvest festival. Yes, we offer group rates for groups of 15 or more paying Guests. Call center hours are 9-5 Monday . PIGEON FORGE, Tenn. (WTVF) Dollywood announced it will no longer require reservations for guests to visit its parks. Passes may not be eligible for renewal if any of the following are true: If you feel this is in error, you can remove that pass from your account and then re-link it. Excused Murdaugh juror left a dozen eggs in jury room. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Updated: 2:27 PM EDT May 18, 2020. Use designated walkways throughout the park. Please see our. It's also a good idea to provide easily recognizable identification for your stroller. However, they are responsible for 2.5% county amusement tax and 1% county food tax on prepared food. Please call us at (888) 428-6789 for more information. Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. There were also multiple markings on the floor regarding safe distances. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Unescorted children will not be admitted to Dollywood. Frequently Asked Questions. PIGEON FORGE, Tenn. One of the country's most popular amusement parks was not immune to the coronavirus pandemic. Unfortunately, due to COVID-19, Dollywood was slow to open this year. Track Your Return. If this occurs, please return any forfeited comp admissions/meal vouchers. That is a common issue that we have seen. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. This transaction must be made on the day of your visit before leaving the Park. Published on March 15, 2021. Making a day at Dollywood a little more convenient for our youngest guests-but, most especially their parents-resulted in the addition of our new Baby Care Center. Yes. Social distancing. Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. During the colder months, closures are based on temperature. Season Passesare your best value if visiting more than one time during the season. . . Try out our tool below to find the answers to our most common questions quickly. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). Pets or animals of any kind other than approved service animals (e.g. Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. DO NOT enter into any restricted areas including ride perimeters and designated employee areas. Learn more about the opportunities listed below. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. There was lots of hand sanitizer offered and cleaning of the actual ride. Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. All tax rates are subject to change without notice. Option #2: If that doesn't reveal your Pass and you have recently renewed or purchased that Pass, try your recent Orders module.Once there, click/tap the arrow on the far right of your recent order. Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. Park Hours Sign In | Register Search. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. Latest Updates on Coronavirus Tax Relief Penalty relief for certain 2019 and 2020 returns. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. TimeSaver Passes allow you expedited access to lines at select* rides. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. Guests may not cross any fences, chains, ropes, landscape areas, or other barriers. Each January and February the Entertainment department conducts auditions in several cities and at Dollywood. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. The big home rental sites have different policies. Dollywood's Splash CountryYes. At this time, masking is optional for employees and guests, regardless of vaccination status. Good Question . The park will reopen to the general public on Wednesday with limited capacity and mask regulations. Payment must be made with an organizational check or credit card. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. Guests will be screened with a health assessment. The park is only allowed at half capacity. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. Enter the park through designated entrances during operating hours only. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. DollywoodPlease visit theLost and Found Pageto file a lost item claim. Yes! Tickets are not required for Dollywood shows (with the exception of special concerts). 2. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Dollywood is making the changes as the Sevier County, Tenn., mask mandate is set to expire on Thursday, accordingto WBIR. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. Ride Wait Times are visible once you are on property at Dollywood. We do not accept partial payments or deposits. Guests must only use designated entrances and exits and only during operating hours of the Property. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. Limited Park Capacity, Advanced Reservations Required. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. There are certain items that must be returned . Is there enough for my children to do during our visit at Dollywood, or should we wait until theyre older? We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. Upgrade pricing varies. Please ask any host for assistance. All payments must be made in full. After linking, purchasing or renewing your Pass from within your online account is simple! The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. Park Hours Sign In | Register Search. You can also view frequently asked questions pages for more answers. RV parking lot is not available for overnight parking or camping. Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. Groups refunds will be given in the same manner that payment was made. Every season brings new experiences! Dollywood is happy to accommodate guests with mobility needs. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. Yes. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . Passholders are required to have aMy Dollywood Accountwhen purchasing online. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions.

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