$1,000.00 to repair (paid $2,500 for the refridgerator). This s my first and last Kenmore/LG product. I would like my money back for this refrigerator as well. We are now dealing with another refrigerator full of spoiled food! Tech said compressor was burning hot (huge fire potential?). Lost $279.00 in Groceries. Purchased a Kenmore Elite model 795.74025.412 in 2016. Kenmore Fridge is Not Cooling. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. When I explained where the warranty information came from, they said I had to call Kenmore. At the same time start looking for a new fridge. The parts are still on back order and now the freezer quit. How can I get in on this lawsuit. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. It is alleged that the compressors fail on the refrigerators within the first ten years of use. The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company. We have already been without a frig in the house for two weeks. I will not ever purchase another Kenmore product. I didn't think I needed to buy it because most refrigerators last longer than a year??? First ever large purchase from Sears and financed on first credit card. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. Complete list of Sears / Kenmore Elite Refrigerator complaints. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Our frig is only 4 years old! Apparently this is a fridge built by LG for Kenmore. Good thing Sears is in bankruptcy, as I will never buy another Sears product. We accepted the plan. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? You'll find it at . They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. Manufactured in: South Korea. Now the compressor is not working again. At $2500+ Supposedly elite refrigerator. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. Cost 2600.00 new. I bought a Kenmore Elite 73133 refrigerator in May 2015. Good, Lord, people run! Kenmore elite refrigerators model number 795. Now the compresser needs replacing. Service Tech did not show. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. I am now in the process of purchasing a new refrigerator! I thought we shopped and bought a product to last and had good reviews. ENERGY STAR. Amazon.com: water filter kenmore elite 795. . After reading everything I can find on internet, I think Im screwed! Now 4 yrs later ime paying more for a crappy Refrigerator. Sears service provided poor responses across 2 months, continued to slide schedule and then finally cancelled. We also had to have the compressor replaced on our Kenmore Elite refrigerator, Model #79574025412. Serial #811kr00668. Took 1 week to get someone to look at it. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. I don't have this kind of money to spend a a repair. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. I pulled off the back cover and it has an LG compressor. HELP. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. They said we had the door open too long the day prior. The food heated up and I have thrown everything out as it could be dangerous to consume. Our unit was purchased in Dec 2018. 3. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I bought a Kenmore Elite refrigerator. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I purchased this new in October 2017. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. Sears wanted $300 more for labor costs than my local guy. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. I didn't spend Kenmore Elite money to get an LG but that's a different story. Bought Kenmore Elite refrigerator September 2016. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. Right out of the box the microwave was broken. 1. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. The tech came out and said nothing was wrong. A layer of ice builds up, which has to be broken up. Our Kenmore Elite (production in 2016) has stopped cooling and freezing. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. Model ELITE LG My Repair & Advice. My husband and I bought our Sears Kenmore Elite in October of 2015. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. Tech put his hand on the compressor and said it was way too hot. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. 2 Pack Refrigerator Spring For Kenmore Elite Compatible With 795.741053.010 795.71063.011 Counter Clockwise Wound Door Repair French Heavy Duty Steel. Every part was replaced, Twice, if not more. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Just found out about this recall online now. Single Ice Maker. I have been calling every week trying to schedule a Technician to check it out. Height: 66 in Width: 33 in Depth: 32 in. I paid $3500 for this refrigerator. Purchased LG Kenmore Elite refrigerator in July or August of 2013. No longer under warranty. It may be the condenser, which should be covered. I should not have to pay to fix something you should have recalled Sears! I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. Refrigerator Kenmore 795.7203 Series Use & Care Manual. (2) When a defect occurs, the buttons will not operate; but the tones will sound. High-level performance from this low-cost Kenmore freezer fridge. Any idea how to be somehow compensated for major price of repair? Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. 1000 dollars to have it fix. WE lost around $700.00 worth of food in the refrigerator when it went out. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! I purchased Kenmore Elite refrigerator 2017. My question who is going to help me? Mind you he did nothing and Sears or whoever took my credit card over seas in order to even get him to come out, charged me $300. As of today October 31 I am still out a refrigerator. Diagnosed with failed sealed system and compressor. Do these big companies even care? Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. He was surprised I got 6 years out of the first one. Cost is around $1300.00, This is BS, anyone with suggestions. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. Will never, never, never buy a product from Sears/Kmart again. Location. Tech support check and schedule tech to come out today. My Kenmore Elite refrigerator was purchased in 2015. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. Compact Refrigerator - Black. No wonder Sears went bankrupt. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. Kenmore Elite was purchased 4 years ago and compressor failed. Refrigerators should last more then 2 yrs. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. I had no idea the problem with these compressors was so bad and for so long. We bought the Elite in 2014. Compressor went out in under 2 years. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. Is this covered under the recall? Plugger Refrig in thinking it would start working. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. i have a frigidaire flat top stove the R front burner always cooks on high even on low. In addition, I lost approximately $200 (or more) in food. In addition to a small freezer we had to go out last night to purchase a small refrigerator. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Sears has TERRIBLE customer service. The ice maker stopped working, froze up. Have photos. What is going on? Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. 3 years from a fridge. Then ice maker went out a month later. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. When I did, I was redirected to Sears. Sears was of no help when I called so I hired a local repairman to come take a look. If we had seen all these complaints we would never had purchased it. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. Thanks Debra Sapp. Kenmore/LG are aware of it and they need to replace these units! The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. IT IS ONLY 4-5 YRS OLD. I am currently without a refrigerator for about 2 months. Bought a kenmore elite refrigerator with a LG compressor a little over 5 years ago (Feb 2017) it stopped working had a repair person to come out and said it needed a new compressor. kenmore ELITE model 795.72053.117 purchased at Sears Store. Serice call total of $514. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. Call Sears they would be able to ilook at it in a month. I need to be added to claim. COMPRESSOR wnt out 10 weeks ago. It is now a beautiful piece of useless art sitting in our garage and we are out $560 for parts, food losses twice $350 and the $2000 to buy a new refrigerator that does not have an LG made compressor! Have been having issues with the freezer not keeping things frozen. Our service tech from a local LG company is baffeled.
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