When selling online there are some common reasons why customers return a purchase. then you will give the refund to the customer. You can also call them but you may be on hold for a while. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. The information for sale includes usernames and passwords, with extra charged for details such as follower count, the number of sales completed by a user and their ratings by other shoppers. This makes it sound like they've probably deleted their paypal account too? After shipping costs, I reclaimed roughly $20. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . For some users, trust in the company has been dented. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. But don't worry, How To Pack & Ship An Xbox (With Pictures). Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. A collective of individuals who inspire and grow with their evolving style and values. Work-flow can help the Cash-Flow. They may even ask for PayPal payment via friends and family. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. In this article, we are going to show you exactly how to sell on Depop step-by-step with a fresh new account to help you, whether you're completely a beginner or not. This content may be old or outdated. I did so by accident, used my own money to ship, and I was charged. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. By browsing this website, you consent to the use of cookies. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Listing an item on Depop is completely free. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. Recently I got the first person that paid with the PayPal button. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. When the money has been transferred, you can move it over to your bank account if you wish. Can pre-loved clothes make fast fashion sustainable? When they updated to extra-small I didnt bother to go back to update my older listings. Enter the 6-digit code sent by Depop to your phone number. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. - made sure not to do it through friends & family because I know people get scammed that way so often. A week later they have opened a dispute saying this was an unauthorised payment? Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. From Facebook Marketplace to Buy Nothing groups, searching for pre-owned kid stuff online can be a great way to save moneyand get to know your neighbors. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Press J to jump to the feed. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. Also, theres a PayPal transaction fee of 2.9% + $0.30 in the USA and 2.9% + 0.30 in the UK. Figuring out what to get rid of is just the beginning. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Sky warns: "Don't let your photo be more distracting than the product you're selling.". As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. It's such a widespread problem now.". Can Nigeria's election result be overturned? Connect your Depop account to the Paypal account you will be using. On Wednesday, the shopping site Etsy . Step 6: Now tap on List your first item. Step 2: Add a photo/logo that represents your brand and tap on Next. Now you can start selling items and get paid when your items sell. Test out different poses. Reddit and its partners use cookies and similar technologies to provide you with a better experience. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. This content may be old or outdated. Also they're charging me for shipping even if I put buyer pays for shipping? Im going to get rid of those this week was a common refrain. In this article, weve shared many important things you must know before selling on Depop. Create an account to follow your favorite communities and start taking part in conversations. Enter your First name, last name, billing address, and tap on Next. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. As always, be kind and communicate calmly before anything else. Follow the instructions in this article and start selling your own products on Depop. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. However, you can create your account through the Depop app as well, as the process is the same. What I was missing was the notification of payment received from my buyer. Some people may suggest taking the transaction privately to avoid paying fees. The culture of the app is young, open-minded, and versatile. She immediately used her brother's Depop account to comment on the offending post and contact the app. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. Active today. ***UPDATE** SWIPE FOR ANSWER!! 2023 BBC. Paypal can hold your funds for up to 21 days. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. Step 4: Link to your social media account and tap on Next. it was a big hot mess!! Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. Pricing is another important aspect when it comes to selling. Read Next: How to Ship on Your Own on Depop. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. This happens to me sporadically throughout the year. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Read about our approach to external linking. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Consider Shopping Secondhand. If you need tips with a step-by-step guide, check out our post below. What does this mean and why did it happen? Scammers have continued to plague many online services through the pandemic. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Wirecutter is the product recommendation service from The New York Times.
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