This worker was so unprofessional and his attitude was uncalled for. Built-Rite Window Corp. But overall happy with the outcome. Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. Many consumers have been harmed. In addition to installing home improvement products that make your home more attractive and energy efficient, we focus on quality! Customer Reviews & Testimonials | Rite Window Delighted with the Rite choice Continue reading . When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. I will recommend r Rite Window to anyone who need to replace windows and doors great job keep up the good work. The work was done well and they kept the house clean as they went! Our entire experience with Rite Window has been outstanding! I would highly recommend your services. Clean, efficient, professional and knowledgeable. offers a fully transferable lifetime warranty on its window products. Rite Window rocks!! 4.2 Pay & Benefits. They were very professional, communicative, paid great attention to detail, and left the work site clean. I have already noticed a major difference with how warm my home stays now I actually have had to turn the heat down. All. One of the windows had a tiny crack. Custom residential and commercial awnings manufactured and installed. Rite Window is proud of our record and we welcome the scrutiny. They did excellent work and cleaned up perfectly after themselves. Thanks so much! Home Improvement Specials & Offers | Rite Window Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! They were very good! I was more impressed with Pauls work ethic than I was with the in creditable finished product. I called with some questions about installing new windows and they were very helpful. Thank you Rite Window for a positive experience in a long time!!! The shower is spectacular could not be happier with this project start to amazing finish. Window Brands: Rite Window manufactures all windows internally. DunRite Windows & Doors specializes in window and door installation and replacement services. Ripoff Report | Rite Windows complaints, reviews, scams, lawsuits and Roofing, siding, and gutter services. DunRite Windows & Doors | Better Business Bureau Profile Installers of new windows, doors and glass block. Dominick of OCLTRG knew this, insisted I sign paperwork, he forwarded their insurance Information to me so I could file a claim for damage to my dryer was scratched and two 2 1/2" Levelor Window Blinds also broke one 2 1/2" Continental Curtain Rod. All staff and workers were polite and respectful. Our energy expenses went down dramatically. I suppose it saves money, but looks unfinished and cheap. Create new account . She didnt try to pressure us into buying options we did not want. So the roof did become your issue to address since it was done unsatisfactorily the first time. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Since 2000, we've been dedicated to providing exceptional products at affordable prices. If your looking for help there is a company called CellarMakers that will guide you through out he entire planning, construction and installation process. Rite Aid in Franklin, TN - (615) 591-0905 Copyright 2023 ProReplacementWindows.com All Rights Reserved. Great work. Very happy with the job. Visit the Solution Center to Explore Articles. Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". The life time guarantee is what Im disappointed with. Read More, Custom residential and commercial awnings manufactured and installed. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. So the situation is my fiancee and I are buying a home. Excellent workmanship professional installers! 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Guild Quality is an independent research firm that conducts post-installation interviews with our customers to gauge their satisfaction. Rite Window services are available across the greater Boston metro area. I agree with you. Friendly techs very knowledgeable about task. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. I would recommend these windows to anyone. He was very respectful and reviewed what he would be doing. We had a issue of a very fine hair crack in one of the windows. We provide seasonal services as well as repairs and cleanings. You were going to call a roofer you knew to do the job, I repeatedly called once we knew the windows were in if a roofer was contacted and I was told your company would take care of it when doing the windows. Estimated amount consumers saved since 1997: $15,590,010,907. They were very carefull an cleaned up upon completion. Language. From the moment Jacob and Chris set foot in our house and explained how our new shower and tub would be installed, we were nothing but impressed. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. I checked the other 17 windows and none had any play. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. The windows look fantastic, we can already feel the difference of having new windows installed. RiteWindow is the only company I'll ever use again to replace windows. Help your neighbors make an informed decision. They did try to make amends to me but their handy man wasn't familiar with window installation. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. Get a Quote Customer. Hello Pamela, Please note that HomeAdvisor does not confirm local licensing. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Sort by. Rite Window Reviews: Rite Window Reviews maintain an average score of 87% across several online review sites. Energy Efficiency: The company offers a wide variety of energy efficient windows (Energy Star certified). The whole process was smooth and easy. I have no idea what that kid rolled out on my roof ? Just beware as they as a company lost 300k in 2012. Working at Rite Window: Employee Reviews | Indeed.com We ensure that our products are installed correctly every time - guaranteed. Guildmembers can selectively publish these comments here on their profile page. The entire process was smooth, easy and no surprises. I would definitely hire again, we are happy with the job. Built-Rite Windows Useful. Less than 3hours to install in the light snow. I'm Peter DeVellis, co-owner of Rite Window. We were having new windows installed in our living room. Not much for a big company, but this is a tiny company. Due to the coronavirus pandemic, several government agencies and courts across the country have temporarily closed their offices. RITE WINDOW - 72 Photos & 69 Reviews - Woburn, Massachusetts - Windows Installation - Phone Number - Yelp Rite Window 69 reviews Claimed Windows Installation, Roofing, Door Sales/Installation Closed 8:00 AM - 7:00 PM Hours updated 2 months ago See hours Write a review Add photo Share Save Photos & videos See all 72 photos See All 72 Licensing Requirements page. Installed 22 new windows, 2 entry doors, and new sliding glass door. BBB Business Profiles generally cover a three-year reporting period. Company was very argumentative when I told them I wasn't pleased. I am very pleased with the windows and the job these guys did. Working at Rite Window: 5 Reviews Review this company. The apology should have come from him! They even came to the job site needing to charge tool batteries and asked where they could plug in the charger! If you have concerns that a pro in our network doesn't meet these standards, please. Very respectful to us and our property. THANKS to a GREAT TEAM!! I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. I felt so happy through out the whole experience. Im still waiting for some minor repairs, but the entire process was well done. !Highly recommend!! Great windows and installation Continue reading . The Anderson was finished off where the locking mechanism was, and all you saw was an opening where the lock was, whereas the Rite Window is an open channel with the entire metal piece is exposed. Rite Window is best known for providing excellent customer service and reasonable prices. looks like they were always there. Hired and fired with-in a month because I couldn't close deals. Find hiring guides, material costs, expert advice, how-to's and more. 3 Best Window Companies in Boston, MA - ThreeBestRated We have signed the purchase and sale and have a closing date. Until I saw the post above I didn't know the Consumer Affairs Office viewed the issue as unresolved. We have a spotless A+ rating with the Better Business Bureau. I was amazed at how quickly they removed and installed the windows. I was referred by a neighbor who is also very pleased with their windows. Knowledgeable about their job. Consent is not a condition of purchase. Very impressed with the quality of the window and workmanship. I tried to work with Rite Window but they will not work with me! Rite Window Reviews maintain an average score of 87% across several online review sites. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. Now just have to keep my furniture under tarps and curtains down until I can find a reliable roofer. The crew was fantastic, fast, and very professional. Share. I would assume they sell a no frills mid range vinyl window. Please see the photos I put up on my timeline. Got the job done in a timely manner;very professional communication excellent: installation neat clean and attention to detail was impressive would recommend service to interested parties. Respectful and Courteous Continue reading . Darlene. Transferable warranty to next homeowners also a plus. Share your photos and videos with others to prove the truth of your words. Our deck was a mess and we needed to sweep and then hose down after. I have to say that Matt, Dave and Rich were amazing! I recommended them to neighbors, and two neighbors got their houses done by this company. But the window now had play such that when locked raising the lower sash resulted in both the upper and lower sash moving about 1/8. Replaced a bow window and a patio slider. Get Rite Aid reviews, ratings, business hours, phone numbers, and directions. Employment categories include: in-home sales, construction management, skilled carpenters, general labor . When installing the storm door, they peeled paint off on the surrounding trim (our house was recently painted in May) exposing the wood, so we need to sand and repaint those areas. Confirm your appointment with It could mean they were less interested in informing the public than they were in trying to harm the reputation of their competitor. BBB Business Profiles may not be reproduced for sales or promotional purposes. Rite Window is best known for providing excellent customer service and reasonable prices. One of the frames was damaged and the installer immediately notified the office. We look forward to helping you accomplish your home improvement goals. Family owned and operated since 1961. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Having 27 windows replaced is no easy task. No other brands are offered. Thank you. After closing the work begins and the contractor are paid with the rehab funds at set stages of project completion. I don't want the money I would like them repaired or replaced. All went smoothly from Showroom to installation. Nothing unusual. They were very courteous, making sure to wear masks inside the home. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. Harley M. Business Owner 11/16/2022 Hello Chris, we are disappointed to hear that your experience has been less than the 5-stars we strive for. Rite Window review: Buyer Beware - Complaints Board I do think that they could have used another guy for such a big window. Very clean and polite. We verify any applicable state-level licenses, and we require every business to attest that they carry the appropriate local licensing to practice their trade. I highly recommend Rite Window. Also why was the storm door not finished off? The windows we got were outstanding. The price was very reasonable for an excellent product. Was professional and super fast and efficient. Very pleased and would highly recommend them. I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. We describe our business as Family owned and operated, Brian came to our home to do a tub to shower installation. Rite Window believes if you sell a quality product for a fair price you have nothing to hide. We will be purchasing this home and we are not asking for any work to take place until after closing. Had to have owner come out to fix the lousy job and here it is a month later one window still leaks as well as the foundation seal and the roof is now leaking so disappointed, Screen porch enclosed foundation sealed new storm door leaky roof sealed, awnings, roofing, replacement windows, doors. Keep up the great service!! This equates to a 4.34 out of 5 star rating on average. I highly recommend Rite Window! Once a business is rated, we require it to maintain an overall average of two stars or greater. Hiding negative complaints is only a Band-Aid. We had two houses done by Built-Rite Window. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. We guarantee your satisfaction, and we won't leave until the job is done right. I would recommend Rite Window to my friends. Sharing is caring! The wrap around the exterior windows make everything look brand new and definitely made a huge physical appearance on the outside. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. Ted is very talented and his contributions to our company have been immense. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I must give credit to you though for contacting me and coming back out to address the problems again. The windows look very good and are high quality. Check out these tips from MattZurcher, Sr. VP of Customer Care. 4.0 Job Security & Advancement. Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. (wink) Enough said. The work area was cleaned up and the work was done very well. Makes perfect sense as the bank/lender needs to know the cost of the rehab work being done prior to closing so they can write the loan. We thank the person who created the post above for bring the license problem to our attention, and we wholeheartedly agree with his warning that "the buyer should beware". 4.2 Management. Please try again shortly. WINDOW NATION - 121 Photos & 209 Reviews - Yelp All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. This equates to a 4.34 out of 5 star rating on average. They professionals. Total cooperation with delivery & installation. He actually cursed and complained he had no patience for this jobwell I am the customer I didnt screw it up so why do I deserve your disrespect. Overall a great experience, sales was very low pressure, great prices. Respectfully Leslie Greeley Brewster Ma. Of the 9 window companies in New England with 30 or more Angie's reviews Rite Window has the highest percentage of "A" grades. We apologize for the misunderstanding. Born with a silver spoon in his mouth. - From refrigeration requiements to shelf and r Should I be worried that external doors in my home are shifting to a point that I can't lock them without lifting them up? We had a very positive experience with Rite Window, from the initial sales consultation, which was honest and straightforward without any of the questionable sales tactics Ive experienced in the past, to the installation itself, which was timely and professionally done. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. I called built rite and the following day someone from built rite arrived on time and provided me with an estimate which I agreed to. Copyright 1997-2023, Ripoff Report. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. Rite Window - Read Reviews | Woburn, MA 01801 - HomeAdvisor The installers (Peter and . I will tell anyone I know looking for windows to call Rite Window for sure. Better Products, Professionally Installed, for the Right Price, Explore Replacement Windows that Combine Beauty and Functionality, Enhance Your Home With a New Entry Door or Patio Door, Choose Scotchgard 3M for Lasting Protection, Luxurious, Long-Lasting Bath Products, Expert Installations, With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For, "Great company to do business with, everyone was friendly and professional. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. The installers were professional and efficient. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD Hello Ed. Very detail oriented and kept my property clean. This business is in an industry that may require professional licensing, bonding or registration. That did not make sense to me. 2023 The installers were very respectful of our property as well as being very courteous. Previous windows had major condensation problem to the point of freezing. I called Rite Windows and a new sash was delivered in less than two weeks. I dont understand how the premium brand companies can get away with charging exorbitant prices for windows that perform no better than the Rite Windows. Vacuumed when they finished. We had two picture windows and 8 standard replacement windows installed in October 2016.